Terms & Conditions

Effective Date: September 22, 2026
Last Updated: September 22, 2026

Welcome to Forma Design Center.

These Terms & Conditions (“Terms”) govern your use of the Forma Design Center website, communications with Forma Design Center, consultation requests, showroom interactions, and other services provided by Forma Design Center (“Forma,” “we,” “us,” or “our”).

By accessing our website, submitting an inquiry, requesting a consultation, purchasing products or services, or otherwise interacting with Forma Design Center, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Forma Design Center

Forma Design Center provides interior and exterior finish materials, product sourcing, material consultation, and related services for homeowners, contractors, designers, developers, architects, and other clients.

Our product offerings may include, among other categories:

  • Tile

  • Natural and engineered stone

  • Hardwood flooring

  • Laminate flooring

  • Millwork

  • Vanities

  • Exterior finish materials

  • Architectural finishes

  • Other building and design materials

Product availability may vary.

2. Website Use

You may use our website only for lawful purposes.

You agree not to:

  • Use the website in violation of applicable laws or regulations

  • Attempt to gain unauthorized access to the website or its systems

  • Interfere with the operation or security of the website

  • Introduce malicious software or harmful code

  • Copy, reproduce, distribute, or commercially exploit website content without authorization

  • Misrepresent your identity when communicating with Forma Design Center

  • Use our website or services for fraudulent purposes

We reserve the right to restrict or discontinue access to the website when reasonably necessary.

3. Showroom Consultations

Forma Design Center may offer complimentary or paid consultations depending on the service, promotion, project, or circumstances.

Submitting a consultation request does not guarantee an appointment.

Consultation availability may depend on scheduling, project type, personnel availability, product availability, and other factors.

If a complimentary consultation is offered through an advertisement or promotion, the consultation does not obligate you to purchase products or services from Forma Design Center.

Similarly, Forma Design Center is not obligated to enter into a transaction, supply materials, or accept a project solely because a consultation has taken place.

4. Product Selection and Recommendations

Forma Design Center may assist customers with selecting materials based on information provided by the customer, designer, contractor, architect, developer, or other project representative.

Recommendations may consider factors such as:

  • Design preferences

  • Intended application

  • Product specifications

  • Availability

  • Budget

  • Project conditions

  • Installation requirements

  • Manufacturer information

Customers and their contractors or design professionals remain responsible for confirming that selected products are appropriate for the intended installation, application, building conditions, and applicable construction requirements.

Where necessary, installation requirements should be verified with the manufacturer, installer, architect, engineer, contractor, or other qualified professional.

5. Natural Materials and Product Variation

Many products sold or displayed by Forma Design Center contain natural or intentionally variable characteristics.

Natural stone, hardwood, tile, wood products, and similar materials may vary in:

  • Color

  • Veining

  • Grain

  • Texture

  • Pattern

  • Shade

  • Movement

  • Finish

  • Dimensions

  • Natural markings

Samples, showroom displays, photographs, digital renderings, website images, and marketing materials are representative and may not perfectly match the material ultimately supplied.

These natural variations are part of the character of many finish materials and are not necessarily defects.

Manufactured products may also vary between production runs, dye lots, batches, or manufacturers.

Customers should inspect or approve materials when appropriate before installation.

6. Measurements and Quantities

Customers are responsible for providing accurate project information and measurements unless Forma Design Center has expressly agreed in writing to provide measurement services.

Material quantities may include additional material for cuts, waste, pattern matching, future repairs, or installation requirements.

Contractors and installers should independently verify quantities and site dimensions before materials are ordered or installed.

Forma Design Center is not responsible for incorrect quantities resulting from inaccurate measurements or information provided by customers or third parties.

7. Product Availability and Lead Times

Product availability and estimated lead times may change due to circumstances outside Forma Design Center's control.

These may include:

  • Manufacturer availability

  • Production schedules

  • Transportation delays

  • Shipping delays

  • Customs or import delays

  • Supply chain disruptions

  • Inventory changes

  • Material shortages

  • Weather

  • Carrier delays

  • Other circumstances outside our reasonable control

Any delivery date or lead time provided is an estimate unless Forma Design Center expressly guarantees it in writing.

Customers should account for appropriate material lead times when planning construction schedules.

8. Quotes, Orders, Deposits, Returns, and Special Orders

Specific purchases may be governed by additional terms contained in a quote, proposal, sales order, invoice, purchase agreement, manufacturer terms, or other written documentation.

Those transaction-specific terms will control where they differ from these general website Terms.

Special-order, custom, fabricated, cut-to-size, discontinued, clearance, or otherwise project-specific products may be subject to additional restrictions regarding cancellation, modification, exchange, or return.

Customers should review the terms associated with a specific order before authorizing the purchase.

Nothing in these Terms is intended to eliminate any rights that cannot legally be waived under applicable law.

9. Installation

Unless explicitly agreed otherwise in writing, purchasing materials from Forma Design Center does not mean that Forma Design Center is responsible for installation.

Installation should be performed by appropriately qualified professionals familiar with the product and application.

Installers are responsible for reviewing:

  • Site conditions

  • Substrates

  • Moisture conditions

  • Product specifications

  • Installation requirements

  • Layout

  • Structural considerations

  • Applicable building requirements

  • Manufacturer instructions

Customers and installers should inspect materials before installation.

Installation of a product may constitute acceptance of visible characteristics or conditions that reasonably could have been identified before installation.

10. Third-Party Contractors and Professionals

Forma Design Center may work with, communicate with, recommend, or receive referrals from contractors, designers, architects, installers, developers, manufacturers, fabricators, delivery providers, and other third parties.

Unless expressly stated otherwise in writing, these parties are independent businesses and are not employees or agents of Forma Design Center.

Forma Design Center is not responsible for the acts, omissions, workmanship, representations, scheduling, or contractual obligations of independent third parties.

11. Communications

When you provide your contact information to Forma Design Center, we may use it to respond to your inquiry and communicate regarding:

  • Consultation requests

  • Appointments

  • Product inquiries

  • Quotes

  • Orders

  • Project information

  • Customer service

  • Material availability

  • Related Forma Design Center products and services

Communication may occur by telephone, email, text message, or other methods you have authorized.

12. SMS and Text Messaging Terms

If you separately consent to receive text messages from Forma Design Center, you authorize Forma Design Center to send text messages to the mobile number you provide.

Messages may include:

  • Responses to inquiries

  • Consultation scheduling

  • Appointment confirmations

  • Appointment reminders

  • Project follow-up

  • Product information

  • Customer service communications

  • Order-related communications

  • Promotional or marketing communications when you have provided the required consent

Messages may be sent manually or using automated technology where permitted by law and consistent with the consent you provided.

Message frequency varies.

Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

You may opt out of text messages at any time by replying:

STOP

You may also use other reasonable methods to communicate that you no longer wish to receive text messages.

For assistance, reply:

HELP

You may also contact Forma Design Center at:

Email: info@formadc.com
Phone: (818) 759-4944

After an opt-out request, you may receive a final message confirming that your request has been processed.

Wireless carriers are not responsible for delayed or undelivered messages.

You are responsible for ensuring that the telephone number you provide belongs to you or that you are otherwise authorized to provide consent for communications to that number.

FCC rules recognize STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, and UNSUBSCRIBE as examples of reasonable text-based methods for revoking consent.

13. Email Communications

Forma Design Center may send emails relating to inquiries, consultations, projects, orders, customer relationships, and, where permitted, marketing communications.

Marketing emails will include an appropriate method for opting out when required.

You may unsubscribe from marketing emails by:

  • Using the unsubscribe option provided in an email, or

  • Contacting info@formadc.com

Transactional or relationship communications necessary to complete an existing transaction may continue where permitted by law.

Commercial email is subject to federal requirements including accurate sender information, non-deceptive subject lines, a valid physical address, and an effective opt-out method.

14. Advertising and Lead Forms

Forma Design Center may advertise through Facebook, Instagram, Meta, Google, and other platforms.

If you submit information through one of these advertisements or lead forms, the information may be transmitted to Forma Design Center and our service providers for purposes including:

  • Responding to your inquiry

  • Scheduling your consultation

  • Managing your lead

  • Providing requested information

  • Customer relationship management

  • Communications you have authorized

Third-party platforms may also process your information according to their own privacy policies and terms.

Our handling of personal information is described further in our Privacy Policy.

15. Intellectual Property

Unless otherwise indicated, content appearing on the Forma Design Center website and marketing materials, including:

  • Logos

  • Branding

  • Photography

  • Video

  • Graphics

  • Website design

  • Written copy

  • Product presentations

  • Original design materials

is owned by, licensed to, or used with permission by Forma Design Center.

You may not reproduce, distribute, modify, republish, or commercially exploit this content without permission except as allowed by law.

Manufacturer trademarks, product names, photography, and other third-party intellectual property remain the property of their respective owners.

16. Third-Party Links

Our website may contain links to third-party websites, social media platforms, manufacturers, vendors, service providers, or other external resources.

Forma Design Center does not control these third-party services and is not responsible for their content, availability, security, or privacy practices.

Accessing third-party services is at your own discretion.

17. Website Information

We make reasonable efforts to keep information accurate and current.

However, website content may occasionally contain:

  • Typographical errors

  • Pricing errors

  • Outdated information

  • Product availability changes

  • Specification changes

  • Image discrepancies

  • Other inaccuracies

Forma Design Center may correct or update information at any time.

Website information should not be interpreted as a binding quote or guarantee unless expressly confirmed by Forma Design Center in writing.

18. Disclaimer of Warranties

To the extent permitted by law, the Forma Design Center website and general informational content are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted

  • Every product shown will remain available

  • Website information will always be error-free

  • Digital representations will perfectly reproduce physical materials

  • Third-party websites or services will function without interruption

Product warranties, where applicable, may be provided separately by manufacturers and governed by their individual warranty terms.

Nothing in this section limits warranties or consumer protections that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Forma Design Center will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of our website or general informational content.

Transaction-specific responsibilities relating to purchases, products, deliveries, or other services may be governed by separate written agreements or applicable law.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.

20. Indemnification

To the extent permitted by law, you agree to indemnify and hold Forma Design Center harmless from claims, damages, liabilities, and expenses arising from your unlawful misuse of our website or violation of these Terms.

This provision does not limit any rights available to consumers under applicable law.

21. Privacy

Your use of our website and services is also subject to the Forma Design Center Privacy Policy.

The Privacy Policy describes how Forma Design Center collects, uses, stores, and discloses personal information.

22. Changes to These Terms

Forma Design Center may update these Terms periodically to reflect changes to our website, services, business practices, technologies, or legal requirements.

The updated Terms will be posted on this page with a revised Last Updated date.

Continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.

23. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any dispute relating to these Terms will be subject to applicable state and federal law and the jurisdiction of courts with authority over the dispute.

Nothing in these Terms prevents consumers from exercising rights or remedies provided by applicable law.

24. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

25. Contact Information

Questions about these Terms may be directed to:

Forma Design Center
7262 Bellaire Ave
North Hollywood, CA 91605

Email: info@formadc.com
Phone: (818) 759-4944